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CacheMate - General
CacheMate - Google Android
Google Android

CacheMate - General (back to top)

I can't load a LOC file saved with EasyGPS. What's wrong?

This is due to a confusion of the LOC file format between and TopoGrafix (maker of EasyGPS). The former is an XML format, while the latter is a binary format.

CacheMate, as well as EasyGPS, can load the LOC XML format. The only LOC files that EasyGPS saves, though, are the binary format. EasyGPS data can be imported into CacheMate, though, by saving it as a GPX file, and importing that file.

When I import a LOC/GPX file, the description and hints aren't there. What happened?

LOC files from don't include cache-specific information such as terrain/difficulty ratings, descriptions and hints. All that they contain are the cache name, owner, waypoint name, and coordinates. GPX files that are obtained from, though, have all of this information, and are also supported for import. However, they are not freely available. You will need to get a paid membership at that site, and create a pocket query to generate those files.

In some cases, an imported GPX file may not have this information either. Generally, it's due to taking a file, then editing and saving it in a third-party program that ends up wiping out the geocaching-specific information. EasyGPS is a typical culprit of this, but there are other programs that may do it as well. For best results, use the original GPX file, unless you're using a program that you're sure does not have this effect on the file.

Will there be an (insert platform name) version of CacheMate?

iPhone - Not very likely. The reason for this is the fact that one of the features thats make CacheMate stand out (open import/export capabilities through plugins) isn't possible with the restrictions that Apple is placing on third-party applications (no plugins, no working with other software on the phone, and no writing data that can be read by other software). It may be possible to implement the rest of CacheMate's functionality, but the chances that that will happen are... again... not very likely.

Never mind the fact that I would need an unlocked version of the phone in order to test anything I write for it, and Apple is likely not allowing that anytime soon.

Blackberry - There are no current plans.

Symbian - There are plans to release something for S60 3rd Edition (and later) at some point, but unsure when that will be. Also unsure on versions for other Symbian platforms at this point.

Nokia Internet Tablets - There are no plans, but the Palm OS version may work with an emulator that Access Co. (current owner of Palm OS) is developing. If someone can test with that and let us know, that would be great.

Palm Pre (Web OS) - That'll be some time later if it's done at all, but in the meantime it has an emulator for older Palm OS apps. The emulator doesn't support Hotsync, but it does support setting of a Hotsync name, which is all that you need for registration. In any case, I would need to be able to get an unlocked GSM version for testing, and who knows when that'll be available.

CacheMate - Google Android (back to top)

I moved the database to the memory card, and everything disappeared!

Calm down. Your old data is still completely intact.

Nothing is moved when you change the database location setting. If you want to start storing things on the memory card, make sure you are done with the notes you have in the old database file (exporting the ones you want to keep), delete all records from it, and compact it (context menu in database list). Compacting the old database file will reclaim the space it was taking up.

The voice notes volume seems too low. Can anything be done?

Not sure, actually. Several things were tried with regards to voice notes recording and playback, but none helped with making the speaker any louder when playing the audio. If you hold the phone to your ear, or perhaps use a Bluetooth headset, then it's usable. Other than that...

Google Android (back to top)

Google Android 101

There are some basic things about using applications in Google Android that Google itself should address somewhere, but doesn't...

  • Most list views have context menus, containing options related to a particular selected list item. To access this menu for a list item, press and hold your finger on that item... if a context menu is defined for it, the background color of the item will change, and the menu will appear.
  • Most text edit controls have context menus as well. This is how copy and paste options are implemented.

What are the square barcodes on the Android product pages?

Those are called QR (quick response) codes, and are mostly used as shortcuts to URLs for people with devices or software designed to scan them. In the case of Android Market, they help avoid the steps of going to the Market app and manually entering a search term.

Most barcode scanning software for Android should be able to handle QR codes. A free example that works well is called, simply enough, "Barcode Scanner".

How do I install an app other than through Android Market?

First, enable installation from non-Market sources. Do this by going into Settings, then Applications, and checking the checkbox next to "Unknown Sources".

Once that's done, there are two options:

1) Download the application's APK file using the device's browser. The browser should recognize the download type and allow installation.

2) Download the AppsInstaller application from Android Market. Download the APK you want to install to the device's SD card via a USB connection, then install using AppsInstaller.

I bought your software in Android Market and I have a new device. Do I have to pay again?

As long as you use the same Google account on the old and new devices, then the licenses for the software you've purchased will be transferred. For more details, read the Android Market support page on the topic.

How do I find the IMEI number for my phone?

From the Settings application, select "Phone Status", then "Status". The phone's IMEI number will be among the information shown.

The IMEI may also be found in the registration code prompt of the Smittyware application being purchased.

General (back to top)

What do I get when I register your software?

You get to support development of current and future Smittyware products. Okay, so that's only part of it.

Each registration fee that is paid entitles you to 5 registration codes, to remove trial restrictions that are built into shareware programs available on this site. Licensing is per-user, and the extra codes are really just a way to allow for hardware upgrades, which sometimes require a new Hotsync user name for Palm OS devices. Registration codes are based on those names, so a name change will result in an invalid code. After 5 years, a purchase expires and is no longer usable for additional codes. Registration codes are not refundable.

Additional codes may be requested using the code request form in the support area of the site.

Are upgrades free, or do I have to pay?

Once you have registered one of our products, you are entitled to free upgrades to newer versions of that product. Unless otherwise stated, the same registration code should remain valid. When that changes, you will be notified, and a method for obtaining a new registration will be provided free of charge.

Can I transfer a registration of the same program from one platform to another?

It depends. Between Windows Mobile editions, as long as the owner name is the same on both devices, the Smittyware ID will be the same and therefore the same registration code will work. In all other cases, if you haven't exhausted the 5 codes granted by a single registration and 5 years haven't passed since the order date, you may request a new code.

Currently, the only exception is with software purchased through the Google Android Market. Transfers are not allowed in that case because there are no registration codes involved. Also, apps that are only available in the Android Market cannot have older registrations transferred to them, for the same reason.

Will your PDA software work with my device?

Compare the program's requirements, specified on that program's page, to what you have (pay particular attention the operating system name and version). Next, check the "known issues" list for anything specifying your particular device. If your device satisfies the requirements and has no issues listed saying that it doesn't work, then no unsolved reports have come in saying that it doesn't work.

In the case of Windows Mobile, you will need to first determine what edition of that OS that you're using, and go from there.

What is a ZIP file? How do I use one?

If you're asking this question... more than you probably ever wanted to know

WinZip is actually preferred over PKZip around here, but what you use to deal with ZIP files is your own choice. Windows XP contains built-in support for that file format but, in order to use our software, you will need to extract all of the files before trying to access them. There have been issues in the past in cases where that wasn't done.

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